Business Manager

Burger Consulting Group (BCG), established in 1994, is a leading IT consulting firm, located in the heart of Chicago, providing information technology consulting services to the construction industry. Our company is growing rapidly and has created the role of Business Manager. The ideal candidate would come from a larger professional services firm where they have acquired experiences but who may recognize that a large corporate environment is not for them. Additionally, they will display a proven ability to develop and maintain an environment of trust, diversity, teamwork, and inclusion within the organization.‬‬

Location

River North, Chicago, IL

General Manager Duties and Responsibilities

The BCG Business Manager is responsible for meeting overall business goals and assisting the team to achieve their goals. Specific duties and responsibilities include:

  • Work with the management team and consulting resources to develop a successful growth strategy
  • Create a means to project growth and revenue analytics
  • Work closely with BCG Leadership to establish and meet annual business goals
  • Support the development of innovative solutions to meet client needs
  • Managing the budget and monitor the financial health of the organization
  • Develop and implement appropriate marketing plans/activities to drive sales growth
  • Review and improve organizational effectiveness by developing processes, overseeing employees, maintaining a motivational work environment
  • Lead and develop our team to reach the next plateau (growing from 10 to 25 people)
  • Maintain open financial communication between BCG and contracted and/or remote consultants
  • Increasing BCG capabilities by recruiting, selecting, and developing the team
  • Integrates all major operating functions of the business to ensure everyone is moving in the same direction
  • Developing key performance goals and assist in setting up an environment to meet and exceed those expectations
  • Oversee day-to-day operations, assign weekly performance objectives, and ensure their completion, and accomplish your own goals
  • Ensuring delivery of quality product and services to clients
  • Improving internal processes for improve productivity and/or quality
  • Overseeing Project Managers and Consultants on projects and interpreting performance reports
  • Recognize future project opportunities and facilitate moving forward
  • Communicating values, strategies, and objectives to the organization

Required Skills and Qualifications

  • Must have proven success as an operational manager in a professional services company
  • Strong decision-making ability and the perseverance to act on those decisions
  • Successful management and development of a geographically dispersed professional services workforce and clients
  • Proven ability to develop and achieve financial plans
  • Business planning acumen
  • Ability to motivate, lead employees, and maintain accountability
  • Performance management experience
  • Successful talent acquisition and staff development experience
  • Development and implementation of core business processes
  • Process improvement experience
  • Change management

Education and Experience Requirements

  • Bachelor’s degree in business management or related field
  • At least 5 years of successful management experience leading professional service personnel
  • Experience working with or closely associated to the construction industry is a plus
  • Experience with IT applications used in the construction industry is a plus
  • Proven experience in assisting companies with growth and success
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